Michael Schaeffer’s experience in the home improvement field is unmatched, and by far the most important part of what he does is how he interprets that experience. As a result of this, he is able to make his clients feel like he is their friend and not just a broker.
One of my favorite parts of a home improvement project is how important it is to get to know your client and feel relaxed with him. This is where I really think Michael Schaeffers comes into his own. He isn’t just a builder with a degree in architecture, he is like an unofficial friend who’s there for you no matter what.
It kind of reminds me of the old saying “never meet your friends at the bar” because while it’s really true, some of the most important things you get to know about a person are not in the bar. It is in your home. It is in the way you interact with others. This is why I think it is so important to get to know your clients.
I’ve been telling my clients that they should get to know their clients. They should get to know their vendors. They should get to know their contractors. They should get to know their clients, vendors, contractors, etc. I think that this is why I became a real estate agent in the first place. I’ve been getting my real-estate clients to get to know their vendors.
If you take the time to get to know your clients, you can help your vendors become their clients. Once a vendor knows you, they are more likely to put you on their business cards and call you. They will be more likely to recommend your business to their friends.
So I guess my real-estate clients are my vendors, then. I hope my vendors are my clients too.
I think it’s the best part of being a real estate agent. Being able to help your clients to become their vendors.
One of the problems I’ve seen vendors with is that they don’t seem to understand how their clients feel about them. They see a vendor who’s awesome, and they think, ‘I’m not even sure I want to work with this guy anymore.’ I’m reminded of the old saying, ‘I have to get over myself first.
The fact that your clients are your vendors is key to your success, and the reason why you should feel comfortable referring them to a professional contractor to do so. If you are too involved with your clients, then you are not only less likely to be helpful, you also risk being out-of-touch with your clients and being a hindrance in them having a successful sale.
I know what you’re going through, but don’t let it get to you. There is a line between what’s “okay” and what’s “not okay.” Sometimes the line is blurry, but you should be able to walk that line with others. Look for any signs that you can speak with your clients, listen to what they have to say, and ask for more information on what exactly they need to do to make their home more perfect.