My furnishings did not arrive for TWELVE weeks. I called nearly every day and it was practically impossible to get ahold of anybody. When my furniture lastly did arrive, the box spring was too huge for the bed frame, even though I ordered it as a set.
Fortunately for me, I found BEFORE I went into a neighborhood retailer and paid cash for furnishings that I couldn’t get maintain of them to get my furnishings. I’m assuming, the explanation why you’ll find a way to’t get through on the phone or discover an e mail handle it is because it’s over seas! I’ve tried The company workplace, three native stores, and one other cellphone quantity for company… I wish I read feedback right here earlier than purchasing.
Bought 2 giant pieces of wall artwork in the retailer and had them delivered. They did not look right in my house. They have been nonetheless within the plastic and I had the unique box they got here in. I took them back to the shop and was told they don’t take returns on deliveries and I ought to have read the fantastic print within the gross sales contract. The store supervisor additionally told me if they took returns from everybody they’d have a store stuffed with returns.
We went online to ask for the model new part, however they do not answer anything other than cellphone calls proper now, due to COVID. Absolute worst furnishings company ever. The amount of backorder time we have free computer games and free screen saver programs are typical carriers of _______. got on a sofa and sleeper couch is ridiculous. I won’t ever purchase from this company again and can convey the message to others not to purchase furnishings from this store. Customer service is horrible and rude.
The supervisor says to us “Too bad, you personal it now. You’ll need to sell it.” CUSTOMER SERVICE IS NONEXISTENT!! We had been never knowledgeable that all sales are final.. I ordered a love seat back in August, they have called me 6 times organising supply they usually hold telling me the identical factor it is not prepared yet. They should not be calling you and setting up deliveries if it isn’t ready.
After over a month giving the run around as to once I would get my objects they lastly inform me that the chair is discontinued . Offering me the floor model which I declined. Now they received’t refund the cash for the chair. I maintain calling they are saying they need to call back and so they do not. I filed a case in opposition to them with my cc company.
I was nonetheless charged a restock payment for gadgets I repeatedly advised the to CANCEL prior to them scheduling a supply date and have some gadgets that are STILL on my AMEX. Now they won’t honor the 90-Day Sleep Guarantee policy so I am stuck with a $5K TempurPedic Mattress that I even have yet to wake up with out pain after a night’s sleep. I am sleeping on my sofa now and seeing a pain management physician for the neck and should points.
